Cut the Crap: what you see is really what you get. Kristien has helped Partena Professional with change management in a key technology transformation project. She helped us to align the minds on the project goals. She helped all team members to create mutual trust in highly challenging environment. It contributed significantly to building a strong successful project team. Kristien can be provocative to get things moving forward. This process leads to self-reflection and thus helps individuals to grow: hidden agendas and fears disappear and create space for alignment and teamwork. Thank you Kristien for your contribution.